HomeHippo Privacy Policy

Last Updated: 04/09/2023

Welcome to HomeHippo! At HomeHippo, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our website, located at https://www.homehippo.co.uk (the "Website") or our related services (collectively, the "Services").

Please take a moment to read this Privacy Policy carefully to understand our practices regarding your personal information. By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us when you use our Services, including but not limited to:

  • Contact information such as your name, email address, phone number, and mailing address.
  • Account information such as username and password.
  • Payment information for transactions you initiate through the Website, including credit card or other financial account information.
  • Any correspondence and communications you send to us.
  • User-generated content such as reviews, comments, and other information you choose to submit to the Website.
  • Information about your preferences and interests related to our products and services.

1.2 Usage Information

We may automatically collect certain information about how you access and use our Services. This may include:

  • Device information, including your IP address, browser type, operating system, and device identifiers.
  • Usage data, including the pages you visit, the time and date of your visits, the links you click, and other actions you take while using the Website.

1.3 Cookies and Similar Technologies

We may use cookies and similar tracking technologies to collect information about your online activities and preferences. Cookies are small files stored on your computer's hard drive that contain information about your browsing behaviour. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and improve our Services.
  • To process transactions and orders.
  • To communicate with you, including sending transactional emails and marketing communications (you can opt-out at any time).
  • To respond to your inquiries and requests.
  • To monitor and analyse usage patterns and trends.
  • To ensure the security of our Services.
  • To comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:

  • Service providers and partners who help us operate and improve our Services.
  • Legal authorities when required by law or in response to a valid legal request.
  • Third parties in connection with a business transaction, such as a merger, acquisition, or sale of assets.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Choices

You have the right to access, correct, or delete your personal information held by us. You can update your account settings or contact us at contact@homehippo.co.uk to exercise these rights.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the Website. Your continued use of our Services after such changes become effective constitutes your consent to the updated Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

HomeHippo Email: contact@homehippo.co.uk

Thank you for choosing HomeHippo for your home shopping needs. Your privacy is important to us, and we are dedicated to protecting and respecting it.

04/09/2023